Refund & Cancellation Policy

Last Updated:31/12/2025 [DD/MM/YYYY]

At SprintLearn Academy, we strive to provide high-quality training and a seamless learning experience. However, we understand that plans can change. This policy outlines the terms under which refunds and cancellations are processed for our global workshops and bootcamps.

By registering for a course, you acknowledge and agree to the following terms:

1. Cancellation Deadline

To be eligible for a refund, you must submit a cancellation request at least 24 hours prior to the scheduled start time of the workshop or bootcamp.

  • Eligible: Requests received more than 24 hours before the start time.

  • Not Eligible: Requests received within 24 hours of the start time or after the batch has commenced.

2. No Refunds After Attendance

Once you have attended the workshop (or any part of the first session), no refunds will be issued under any circumstances. We commit significant resources and vendor costs to reserve your spot in our global batches, and these costs are non-recoverable once you participate.

3. Processing Fees (5% Deduction)

Due to the operational costs associated with running global cohorts and the transactional fees charged by international payment gateways, all approved refunds will be subject to a 5% deduction.

  • Example: If you paid $100, the refunded amount will be $95.

  • This 5% fee covers banking charges, currency conversion costs, and administrative processing.

4. How to Request a Cancellation

To request a cancellation and refund, please follow these steps:

  1. Email us at connect@sprintlearn.academy.

  2. Use the subject line: “Cancellation Request – [Your Name] – [Course Name]”.

  3. Include your Order ID or Transaction Reference Number in the email body.

5. Refund Timeline

Once your cancellation request is approved:

  • We will initiate the refund within 3-5 business days.

  • Depending on your bank or credit card provider, it may take an additional 5-10 business days for the funds to reflect in your account.

  • Refunds will always be processed to the original payment method used during the purchase.

6. Batch Rescheduling by SprintLearn

In the unlikely event that SprintLearn Academy cancels or reschedules a batch due to unforeseen circumstances:

  • You will be offered a seat in the next available cohort.

  • Alternatively, you may request a full 100% refund (the 5% processing fee will be waived in this specific case).

Contact Us If you have any questions concerning our return policy, please contact us at: connect@sprintlearn.academy